Our principles are and will always be our steady compass. We use these principles every day, they set the expectations whether we're discussing ideas, solving a customer’s problem, hiring new talents, giving and receiving feedback from each other. It’s just one of the things that makes us so special.
We start with the customer and work backwards. We work vigorously to earn and keep customer trust. Although we pay attention to competitors, we obsess over customers. “
Make hard promises to customers and deliver results”.
We deliver high-quality results and in a timely fashion. Be persistent and knock down walls–literally if you have to. You have our permission.
We operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath us.
We communicate, a lot. We keep each other updated frequently, and make sure that no task or meeting are being left out.
At Spotinst, we are owners. We act on behalf of the entire company, we never say “that’s not my job”. We don’t let go until it’s done.
We expect strong judgment and good instincts. We seek diverse perspectives and work to disconfirm our beliefs.
Disagree and Commit
We are obligated to respectfully challenge decisions when we disagree, even when doing so is uncomfortable or exhausting. Once a decision is determined, we commit wholly.
Innovation, Creativity, Simplicity
We expect and require innovation and invention from our teams and always find ways to simplify. We are externally aware, look for new ideas from everywhere. We aim towards simple, fast and elegant solutions.