Help us build the next big ideas in today's cloud computing industry
Product Documentation Specialist
About The Position
Spotinst is a unique company - young, highly technological & fast-growing, aiming towards building the next big thing in the Cloud Computing market.
We are looking for a tech-loving Documentation Specialist who has proven experience documenting complex topics in English, to join Spotinst Product team.
As a Documentation Specialist, you will receive raw documentation from the Spotinst's departments and you will be responsible for creating a common professional language and updating the documentation in the right places in a timely manner! You will collaborate with Product Managers, R&D, and Costumer Success to make our product accessible.
You will need to demonstrate a keen understanding of our platform, as well as an ability to translate that knowledge into clear and effective content.
- Work closely with the Product, Sales, Marketing, CS and R&D teams to update the documentation of upcoming product features
- Research, write, maintain, and publish high-quality content, and ensure material is accessible and available to customers
- Plan, develop, organize, write and edit blogs, news letters, operational procedures and manuals
- Design the content strategy for new product capabilities
- Create client-facing tutorials and presentations to document more complex topics.
- Coordinate with various teams to identify content needs and advise on content development and design
- Excellent English, extremely strong writing and verbal skills
- Fluent Hebrew
- 3+ years of experience documenting complex platforms in English
- Ability to write content that clearly communicates complex technical topics to customers
- Ability to research, develop, write, and edit effective content with a focus on the intended audience
- Highly organized with acute attention to detail
- Passionate about delivering high-quality content to customers
- Experience working in global SaaS organizations - an advantage
- Familiar with AWS services - Major advantage